We offer 100% Exchange value for Basic value of Gold as on prevailing rates, under no circumstances making charges/VA or other stone charges will be refunded except diamonds.
For diamonds we offer 100% exchange value on Diamond to Diamond purchase and 90% for cash refund. Making charge/VA/Taxes etc will not be refunded.
Product should be accompanied with Original Product Certificate and Original/Copy of Invoice for all returns/exchange.
• In case the customer cannot produce the original certificate, SRI MAHALAXMI GEMS AND JEWELLERS will send the diamond to the Lab for recertification. The shipping cost and the cost of certification shall be borne by the customer.
• The return/money back amount will be as determined by our team at SRI MAHALAXMI GEMS AND JEWELLERS . In case, any Coupon, Discount or Promo Codes are used during the original purchase, the amount will be reduced by the amount equivalent to the Coupon, Discount or Promo Codes.
• SRI MAHALAXMI GEMS AND JEWELLERS reserves the right to change the exchange/money back price of the product based on the Quality Inspection.